Cocoro Cross Back

Notice Based on the Act on Specified Commercial Transactions

Last updated: September 15, 2026

Cocoro Cross (Web) currently offers nothing for sale to consumers. Travelers use it free of charge (Terms of Service, Section 4). If we introduce paid features, we will publish the price, payment method, delivery timing, and return policy on this page before those features begin.

The following discloses our business details under Article 11 of the Act on Specified Commercial Transactions.

  • Seller: EmTrip Inc.
  • Representative: Kenichi Yonaguni, Representative Director
  • Address: 1-7-8 Chuo, Okinawa City, Okinawa 904-0004, Japan
  • Phone: Disclosed without delay upon request. Please contact us by email below
  • Email: info@emtrip.io (10:00–17:00 JST, weekdays)
  • Price: No paid offering at this time
  • Service: Conversation with an AI based on a partner shop owner's persona (free)
  • Payment method and timing: Not applicable
  • Delivery timing: Not applicable
  • Returns and cancellation: Not applicable (no paid offering)
  • Additional fees: Internet connection charges are borne by the user
  • System requirements: Latest browser on smartphone or PC (Safari / Chrome, latest two major versions). A stable connection is required
  • Quantity limits: Not applicable
  • Special conditions: Cooling-off does not apply to mail-order sales. Minors should use the Service with the consent of a guardian

For how we handle personal data, see our Privacy Policy. The “party responsible for management” named in the Joint Use disclosure (Section 6) is the same entity as above.